Dzung Nguyen (pronounced as Zung Win), a
native of Saigon, South Vietnam, arrived in the United States in 1975.
He enrolled at the University of Minnesota, earning a Bachelor of
Science degree in Business Administration in 1981. Following graduation,
Dzung launched a sales career with IBM, earning national recognition as
IBM's top salesperson. In 1988, Dzung was promoted to Marketing Manager
for IBM's Rocky Mountain Region in Denver. In 1991, Dzung joined
Lexmark International as District Manager for the company's Western
District, where he assumed responsibility for sales and operations
throughout eleven states.In September, 1996, Dzung was accepted into the General Motors Minority Development Program and also enrolled in the National Automobile Dealers Association Academy. He graduated from the Academy in August, 1997, and purchased Showalter Buick GMC in Goshen, Indiana in October of 1999.
From the start, Dzung focused on employing the best people, developing their skills as sales and service professionals and ensuring that excellent customer service was the cornerstone of the company's operating philosophy. His business strategy quickly reaped dividends. In both 2000 and again in 2004, the company was named as one of GM's Mark of Excellence Dealers. In 2003, Goshen Buick GMC was ranked #1 in GM's Purchase Satisfaction Index and #2 in its Customer Satisfaction Index. The dealership has been recognized as one of the "Buick Select" and by GMC as one of its "Leaders of Distinction" for customer satisfaction and sales performance. In 2004, GMC named the company #8 in the nation for Customer Satisfaction and was rated first in Customer Satisfaction for Sales and Service in September, 2006.
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